The MoneyPass Network offers over 25,000 surcharge-free ATMs across the nation for your convenience. Cash withdrawals are also available without a surcharge on MoneyPass ® Network ATMs. When you use your Bank Forward debit card at our ATMs, no fees are charged and no action is required on your part. Real-time alerts keep you informed when your card is declined. When your card is “off,” no withdrawals or purchases will be approved. If you have the Card Control, also turn your card “off” if lost or stolen. If stolen, notify the police department as well. If your debit card is lost or stolen, IMMEDIATELY report your lost or stolen card by contacting your local Bank Forward branch during normal business hours or by calling 1-80 after hours. If the conditions above are not met, you will not be covered by the Visa Zero Liability limitation and your liability may be limited by federal, state, or local law. If you have questions regarding zero liability coverage or you suspect unauthorized use of your card, contact Bank Forward IMMEDIATELY. Visa’s Zero Liability Policy covers U.S.-issued cards and does not apply to any transactions not processed by Visa, or if you have been grossly negligent or engaged in fraud. As a Visa cardholder, you will not be responsible in the event of unauthorized purchases using your lost or stolen Visa Debit Card. Zero Liability applies to purchases in a store, over the phone, online, or via a mobile device. Watch this two-minute video to learn more. Be sure to remove your card and take your receipt when the transaction is complete.Follow the instructions on the screen and either sign your name or enter your PIN as directed.Leave your card in the terminal during the entire transaction.Insert your card, face up and chip end into the chip-enabled terminal.With your chip-enabled Visa debit card, you’ll gain enhanced security, improved worldwide acceptance, and added protection when shopping online with Verified by Visa. Plus, your chip card still has the magnetic stripe on the back for merchants not yet using chip-enabled terminals.Īll transaction details are listed on your account statement for easy record keeping. Information programmed into the chip is personalized for your account, and each transaction generates a unique code that can’t be used again. A small computer chip embedded in your card adds a new layer of protection against unauthorized use and counterfeiting. The payment is automatically debited from your checking account, but with added security. Use it to pay for groceries, gas, clothes, dine out or get cash at an ATM. No need to use cash or checks! Just present your chip-enabled debit card wherever Visa is accepted. Visa ® Debit Cards Use it everywhere Visa ® is accepted.
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